Terms and policies

Please review Hello Beautifull Wigs Terms and Policies before placing your order.

Terms of service:

All Sales Final: Because custom wig orders are tailor-made to your individual specifications, all custom sales are strictly final. We do not accept returns, exchanges, or requests for refunds under any circumstances.

Order Specificity & Accuracy: Each custom wig is crafted exclusively to fit your unique measurements and preferences. It is the buyer's responsibility to provide precise and specific details at the time of ordering.

Exclusions: Due to the personalized nature of these products, they cannot be resold or transferred to another individual. Consequently, we cannot offer money-back guarantees or modifications once production has begun.

Privacy policy

We will not share any of your information with other companies. We respect your privacy. All data is collected for our use only and will not be shared.

Shipping policy

Thank you for shopping with us! To ensure your items arrive perfectly, please keep our shipping timelines in mind.

*Standard items typically ship within 21 business days.

*Custom orders take a bit more time to perfect-please allow 30 to 60 business days for these pieces.

*Kindly review your shipping address before submitting your order to prevent any delivery delays.

Returns and refunds

For in stock wig orders. Please note that all sales are final once the product has been altered. To qualify for a return or refund, the hairstyle must remain in its original, unaltered condition. Any modifications, cutting, or styling changes will void eligibility for a return.

Contact us

For questions about these policies, contact us through the contact page on our store. Add your preferred customer service details and response hours here.